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Acceptable Use Policy (AUP)
As a provider of Internet access, web site hosting, and other Internet-related
services, TechOne offers its customers (also known as subscribers), and
their customers and users, the means to acquire and disseminate a wealth
of public, private, commercial, and non-commercial information. TechOne
respects that the Internet provides a forum for free and open discussion
and dissemination of information, however, when there are competing interests
at issue, TechOne reserves the right to take certain preventative or
corrective actions. In order to protect these competing interests, TechOne
has developed an Acceptable Use Policy ("AUP"), which supplements
and explains certain terms of each customer's respective service agreement
and is intended as a guide to the customer's rights and obligations when
utilizing TechOne's services. This AUP will be revised from time to time.
A customer's use of TechOne's services after changes to the AUP are posted
on TechOne's web site, www.techonegroup.com/policy, will constitute the
customer's acceptance of any new or additional terms of the AUP that
result from those changes.
One important aspect of the Internet is that no one party owns or controls
it. This fact accounts for much of the Internet's openness and value,
but it also places a high premium on the judgment and responsibility
of those who use the Internet, both in the information they acquire and
in the information they disseminate to others. When subscribers obtain
information through the Internet, they must keep in mind that TechOne
cannot monitor, verify, warrant, or vouch for the accuracy and quality
of the information that subscribers may acquire. For this reason, the
subscriber must exercise his or her best judgment in relying on information
obtained from the Internet, and also should be aware that some material
posted to the Internet is sexually explicit or otherwise offensive. Because
TechOne cannot monitor or censor the Internet, and will not attempt to
do so, TechOne cannot accept any responsibility for injury to its subscribers
that results from inaccurate, unsuitable, offensive, or illegal Internet
communications. When subscribers disseminate information through the
Internet, they also must keep in mind that TechOne does not review, edit,
censor, or take responsibility for any information its subscribers may
create. When users place information on the Internet, they have the same
liability as other authors for copyright infringement, defamation, and
other harmful speech. Also, because the information they create is carried
over TechOne's network and may reach a large number of people, including
both subscribers and nonsubscribers of TechOne, subscribers' postings
to the Internet may affect other subscribers and may harm TechOne's goodwill,
business reputation, and operations. For these reasons, subscribers violate
TechOne policy and the service agreement when they, their customers,
affiliates, or subsidiaries engage in the following prohibited activities:
Spamming
Sending unsolicited bulk and/or commercial messages over
the Internet (known as "spamming"). It is not only harmful
because of its negative impact on consumer attitudes toward TechOne,
but also because it can overload TechOne's network and disrupt service
to TechOne subscribers. Also, maintaining an open SMTP relay is prohibited.
When a complaint is received, TechOne has the discretion to determine
from all of the evidence whether the email recipients were from an "opt-in" email
list.
Intellectual Property Violations
Engaging in any activity that infringes
or misappropriates the intellectual property rights of others, including
copyrights, trademarks, service marks, trade secrets, software piracy,
and patents held by individuals, corporations, or other entities. Also,
engaging in activity that violates privacy, publicity, or other personal
rights of others. TechOne is required by law to remove or block access
to customer content upon receipt of a proper notice of copyright infringement.
It is also TechOne's policy to terminate the privileges of customers
who commit repeat violations of copyright laws.
Obscene Speech or Materials
Using TechOne's network to advertise,
transmit, store, post, display, or otherwise make available child pornography
or obscene speech or material. TechOne is required by law to notify law
enforcement agencies when it becomes aware of the presence of child pornography
on or being transmitted through TechOne's network.
Defamatory or Abusive Language
Using TechOne's network as a means
to transmit or post defamatory, harassing, abusive, or threatening language.
Forging of Headers
Forging or misrepresenting message headers, whether
in whole or in part, to mask the originator of the message.
Illegal or Unauthorized Access to Other Computers or Networks
Accessing
illegally or without authorization computers, accounts, or networks belonging
to another party, or attempting to penetrate security measures of another
individual's system (often known as "hacking"). Also, any activity
that might be used as a precursor to an attempted system penetration
(i.e. port scan, stealth scan, or other information gathering activity).
Distribution of Internet Viruses, Worms,
Trojan
Horses,
or Other Destructive Activities
Distributing information regarding the creation of and
sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing,
or denial of service attacks. Also, activities that disrupt the use of
or interfere with the ability of others to effectively use the network
or any connected network, system, service, or equipment.
Facilitating a Violation of this AUP
Advertising, transmitting, or
otherwise making available any software, program, product, or service
that is designed to violate this AUP, which includes the facilitation
of the means to spam, initiation of pinging, flooding, mailbombing, denial
of service attacks, and piracy of software.
Export Control Violations
Exporting encryption software over the
Internet or otherwise, to points outside the United States.
Usenet Groups
TechOne reserves the right not to accept postings from
newsgroups where we have knowledge that the content of the newsgroup
violates the AUP.
Other Illegal Activities
Engaging in activities that are determined
to be illegal, including advertising, transmitting, or otherwise making
available ponzi schemes, pyramid schemes, fraudulently charging credit
cards, and pirating software.
Other Activities
Engaging in activities, whether lawful or unlawful,
that TechOne determines to be harmful to its subscribers, operations,
reputation, goodwill, or customer relations.
As we have pointed out, the responsibility for avoiding the harmful
activities just described rests primarily with the subscriber. TechOne
will not, as an ordinary practice, monitor the communications of its
subscribers to ensure that they comply with TechOne policy or applicable
law. When TechOne becomes aware of harmful activities, however, it may
take any action to stop the harmful activity, including but not limited
to, removing information, shutting down a web site, implementing screening
software designed to block offending transmissions, denying access to
the Internet, or take any other action it deems appropriate.
TechOne also is aware that many of its subscribers are, themselves,
providers of Internet services, and that information reaching TechOne's
facilities from those subscribers may have originated from a customer
of the subscriber or from another third-party. TechOne does not require
its subscribers who offer Internet services to monitor or censor transmissions
or web sites created by customers of its subscribers. TechOne has the
right to directly take action against a customer of a subscriber. Also,
TechOne may take action against the TechOne subscriber because of activities
of a customer of the subscriber, even though the action may effect other
customers of the subscriber. Similarly, TechOne anticipates that subscribers
who offer Internet services will cooperate with TechOne in any corrective
or preventive action that TechOne deems necessary. Failure to cooperate
with such corrective or preventive measures is a violation of TechOne
policy.
TechOne also is concerned with the privacy of on-line communications
and web sites. In general, the Internet is neither more nor less secure
than other means of communication, including mail, facsimile, and voice
telephone service, all of which can be intercepted and otherwise compromised.
As a matter of prudence, however, TechOne urges its subscribers to assume
that all of their on-line communications are insecure. TechOne cannot
take any responsibility for the security of information transmitted over
TechOne's facilities. TechOne will not intentionally monitor private
electronic mail messages sent or received by its subscribers unless required
to do so by law, governmental authority, or when public safety is at
stake. TechOne may, however, monitor its service electronically to determine
that its facilities are operating satisfactorily. Also, TechOne may disclose
information, including but not limited to, information concerning a subscriber,
a transmission made using our network, or a web site, in order to comply
with a court order, subpoena, summons, discovery request, warrant, statute,
regulation, or governmental request. TechOne assumes no obligation to
inform the subscriber that subscriber information has been provided and
in some cases may be prohibited by law from giving such notice. Finally,
TechOne may disclose subscriber information or information transmitted
over its network where necessary to protect TechOne and others from harm,
or where such disclosure is necessary to the proper operation of the
system. TechOne expects that its subscribers who provide Internet services
to others will comply fully with all applicable laws concerning the privacy
of on-line communications. A subscriber's failure to comply with those
laws will violate TechOne policy. Finally, TechOne wishes to emphasize
that in signing the service agreement, subscribers indemnify TechOne
for any violation of the service agreement, law, or TechOne policy, that
results in loss to TechOne or the bringing of any claim against TechOne
by any third-party. This means that if TechOne is sued because of a subscriber's
or customer of a subscriber's activity, the subscriber will pay any damages
awarded against TechOne, plus costs and reasonable attorneys' fees.
We hope this AUP is helpful in clarifying the obligations of Internet
users, including TechOne and its subscribers, as responsible members
of the Internet. Any complaints about a subscriber's violation of this
AUP should be sent to abuse@techonegroup.com
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